
Small to Medium Business Owners (SME) Leadership Series: Mastering People & Performance
Strong leadership capability is critical for small and medium business (SME) owners and managers to achieve their business goals effectively.
Our Leadership Development Workshops for SME’s are designed for those managing small to medium-sized teams, who often need to juggle multiple roles and responsibilities, wearing many hats to keep things running smoothly.
Facilitated by Frances Bearne, an internationally certified coach, team coach, and senior people and capability professional, our workshops offer high impact learning that can be applied immediately to take your organisation to the next phase in its growth journey.
Audience
Small - Medium Business Owners
Time
Half day, depending on numbers, 7 x Sessions
Format
Group Sessions.
In Person or Online
Format
Join other business owners in a small group format for a series of short, high-impact training modules. Alongside proven tools and techniques, you'll gain insights to help you manage your people more confidently, effectively and uncover new ways of dealing with the daily challenges business owners face.
Key Focus Areas:
Recruitment and Onboarding: Master the essentials of attracting, selecting, and onboarding new talent. From pre-recruitment planning and effective interviewing to post-interview selection and the crucial first 90 days of onboarding.
Setting Performance Goals and Success Measures: Understand the key elements of creating a high performing team. Gain confidence in setting and managing effective performance goals and success measures that drive team motivation
Developing Your People: Personal Development Plans and 1:1s: Learn the importance of professional development plans (PDPs) to track and build development, increase retention, and engagement. Discover how to build trust and communication through effective one-on-one meetings
Managing Performance: Having Tough Conversations and Providing Effective Feedback: Navigate tough conversations and conflict with confidence. Learn how to deliver impactful feedback to enhance team performance. Master an effective feedback tool and plan its use within your team
Delegation: Develop the confidence to delegation effectively: Identify common challenges to delegating well, learn a practical delegation tool to assign tasks effectively, build communication, accountability, and enhance productivity
Formal Performance Management: Identify common risks and mistakes and prepare for performance management conversations effectively using a structured performance improvement plan template
Misconduct Management: Build an understanding of the foundational aspects of managing misconduct, including serious misconduct. Cover topics such as preparation for formal meetings, common risks, relevant legislation, and hands-on practice
Health and Safety Governance: Understand the fundamental importance of health and safety (H&S) governance for small to medium business owners, including relevant legislation, key risks, obligations, and effective SME health and safety systems

Learning Outcomes
High Performance
Recognise the hallmarks of high performance and build confidence in setting and managing performance goals, developing your team, providing feedback, and delegating effectively. Learn to identify when a formal approach is necessary.
Interactive Learning
Engage in dynamic small and large group work, one-on-one discussions, case studies, and real-life examples.
Peer Learning
Gain invaluable shared insights and support from fellow business owners.
Personal and Professional Growth
Personal and Professional Growth: Focus on essential themes such as self-awareness, personal effectiveness, leadership and communication.
Actionable Leadership Plans
Develop a practical plan to define and refine your leadership style.
World-class Training
Access world-class training using the same best-practice learning principles we utilise with our large corporate clients.
Enhanced Leadership and Communication Skills
Gain new frameworks and tools to elevate your leadership and communication capabilities.
High-Performing Teams
Build a high-performing team by fostering trusting relationships that empower your team to excel.
“It is very evident Francis is an SME (subject matter expert) with lots of previous experience. No question is too hard or too silly and she always responds respectfully. I love that Frances provided great advice to try for some real life examples our team was dealing with.”
– Workshop Participant, Fertility Associates Leadership Series Workshop
Get in touch for upcoming workshop dates
Reach out to us using the form below or email us at hello@humanfocusconsulting.co.nz and we'll be in touch as soon as possible to discuss your HR consulting or coaching needs.